Results for stories tagged in: “Operator”
“Covert Cows”
During his three decades as the head of marketing for Chick-fil-A, Steve Robinson was integrally involved in the company’s growth, and an architect of its innovative and distinct approach to connecting with customers. He recently wrote his first book, a memoir chronicling his time at the company, personal career and faith journey. Titled “Covert Cows and Chick-fil-A: How Faith, Cows and Chicken Built an Iconic Brand,” it details the important moments and pivotal decisions that helped turn Chick-fil-A into one of the most beloved and respected brands in the world. In advance of the book’s release, we asked Robinson to share more on his experiences and insights.
Featured Inside Chick-fil-A
Chick-fil-A's impromptu pit crew
When the drive-thru line at a Denver-area Chick-fil-A restaurant stopped moving, Kevin Brock, the local franchise Operator, stepped outside to investigate. What happened next turned his team into a viral Twitter post.
Featured Lifestyle
Meet Chick-fil-A’s youngest restaurant Operator
Michel Harding remembers waking up on March 1 feeling nervous and excited. Both emotions were justified as he was about to start a new career.
Featured Inside Chick-fil-A
Women Who Inspire Us: Meet Adaobi Gwacham
Growing up in Nigeria, against the backdrop of an unstable political climate, Adaobi Gwacham’s parents dreamt of a new life for their five children. “Nigeria was different and difficult, but it was all we knew. We made the best of it,” says Gwacham.
Featured Inside Chick-fil-A
What’s it like to work at Chick-fil-A?
What’s it like to work at a Chick-fil-A restaurant? Team Members will tell you there are perks, from delicious food on the ready and Sundays off to close teams and scholarships. But don’t take our word for it.
