At Chick-fil-A, we pride ourselves not only on customer service, but also taking care of our own. Three decades ago, founder S. Truett Cathy set out to encourage Team Members to further their education by awarding scholarships to help pay for their college tuition.
There is a common thread from which most human connections are formed. They are the life experiences that make us who we are. We reflect on them. We share them. We listen to them told as stories, looking for how our narratives might fold into another’s. But what if those ever-personal experiences, our very stories were erased from memory? How then are we to form bonds and build relationships